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1. How To Guarantee Great Customer Experience Every Time: Restaurant Version

   About How To Guarantee Great Customer Experience Every Time: Restaurant Version:

   Why Simply Serve Customers When You Can Create Raving, Big Tipping Fans?

   Your customers are just friends and fans waiting to happen! Unfortunately the way you have been trained to approach each table keeps the “customer / server” relationship in tact instead of morphing into a great relationships for both you and your customers!

   Believe it or not Everyone loses with this scenario!

   When the customer views you as an anonymous employee and stranger, they are much more apt to be critical not only of the service you provide but also the things that are beyond your control.

   The critical customer leaves, never to return, you and the business suffer on top of the guest feeling he has dissatisfied. This is a lose, lose lose.

   Now, if the customer connected with you and you connected in return, your slight service flaws would be much less noticeable and your true personality would overshadow any large problems that might arise. Unfortunately, ‘Would you like sparkling or flat water?” will never open the door to that great relationship.

   Learn more about the author, buy the book, or follow them on social media:
   Buy the Book On Amazon.

   Author Bio:
   “Can I start you off with an appetizer?” will not have your guest coming back tomorrow and asking to be sat in your section will it.

   As a server trying to make the most money in the most efficient way possible, you should make sure that all of your good customers are coming back and asking for you. They are easier to wait on, you already know their preferences, they are much more forgiving when things go wrong and they are more likely to refer friends and colleagues to you personally. All this amounts to much more money more efficiently so these are the aspects of the job you should be cultivating.

   Lets face it your boss has been understandably focused on his business and getting the most products sold, not on opening doors and creating relationships for you. So the words and phrases you have been trained to use are those that sell food for him not create buying relationships for you.

   In the past two years, yes it has only been two years, the world has literally turned upside-down in it’s thinking and now “sharable,” connective, reciprocal experiences are expected not the exception. Experiences that benefit everyone involved are now being sought after throughout every buying experience and greedy self-centered businesses are not viewed in the same light.

   Unfortunately you are probably still being trained and managed by people with the same mindset of of three years ago because small businesses don’t have the resources or even time to keep up with current social trends.

   How To Guarantee Great Customer Experience Every Time: Restaurant Version is a post from Awesome Gang

2. Along Came a Wolf – The Yellow Hoods

   About Along Came a Wolf – The Yellow Hoods:

   With a SteamPunk era about to emerge, three 12 year-olds (The Yellow Hoods) find themselves with their lives in danger as Nikolas Klaus, grandfather of one of The Yellow Hoods and master inventor, has secrets from his past that come back to haunt him.

   The author incorporates classic tales, such as Little Red Riding Hood and Santa from the perspective of the rhyme Ring Around the Rosie reminds us of our world’s real plague era, and thus he created a world asking “What if some of the other tales were based off of something real.” This is incorporated to add layers and depth for the mature reader in particular.

   Back of the book:

   Twelve-year-old Tee peeked out from under her yellow hood and found herself looking down the barrel of a flintlock pistol. The agent at the other end of the weapon had been sent by her grandfather’s arch-nemesis, and he was determined to get the plans he had come for.

   “Not feeling so brave now,” said the agent when he saw the plain-looking, metal rods in Tee’s hands shaking.

   She knew his patience was nearly gone, but she had no idea what he was talking about. She wished her fellow Yellow Hoods, Elly and Richy, could help. She pressed the hidden button on one of the rods and prepared to leap.

   Could her kindly grandfather, the brilliant inventor Nikolas Klaus, really be a member of the secret society known as The Tub? Were his secrets going to cost Tee her life?

   Along Came a Wolf will take you from laughter, to the edge of your seat, to touching moments and back with The Yellow Hoods, the Cochon brothers and others on their first old world adventure.

   TheYellowHoods.com

   Learn more about the author, buy the book, or follow them on social media:
   Visit the Author’s Website.
   Buy the Book On Amazon.
   Visit the Facebook Fan Page.
   Goodreads Profile Page
   Twitter Profile

   Author Bio:
   Adam Dreece has been writing stories since he was a kid, and has spent every night reading to his kids. His love of stories that inspire kids and that resonate with adults has only grown over the years. Finally, he’s released his first book, Along Came a Wolf, in the “Steampunk emergent world” of The Yellow Hoods.

   His world changed in many ways when he started 15 months of constant horrible abdominal scar pain. Coming out of that, as he started to regain his footing, he was hit with severe asthma out of the blue. Coming back from that, he has been more determined than ever. When his daughter gave him a nudge to finally write The Yellow Hoods, he decided it was time to start building that writing career and start looking forward to the day when he would be able to leave his role as a software architect behind.

   Adam spends time with his kids, his wife and helping others with their writing online. He’s also a public speaker and mentor.

   He lives in Calgary, Alberta, Canada and is the flagship author of the new publishing company, ADZO Publishing.

   Twitter: @adamdreece

   Along Came a Wolf – The Yellow Hoods is a post from Awesome Gang

3. The End by Denise Moncrief

   

   About The End by Denise Moncrief

   99¢ sale from May 3rd through May 12th

   Almost a year after her husband dies, Ellie Marston opens the file for Tab’s unfinished manuscript, a thriller so compelling it reads like a true story. When Ellie adds the final chapter, it starts a chain of events that put her life in danger. When she turns to Det. Paul Santiago for help, they discover that not only is Tab’s story true, it is the key to exposing a conspiracy.

   Get the book from Amazon.

   The End by Denise Moncrief is a post from Awesome Gang

4. Finding Home by Jackie Weger

   About Finding Home by Jackie Weger:

   Twenty-four year old Phoebe Hawley is on a quest to find her family a home. On the road with two siblings, twelve year-old Maydean and five year-old Willie-Boy, Phoebe is out of money, out of gas and out of patience. Now the only things she owns in abundance are Hawley backbone and Hawley pride, neither of which she can trade for food or gas. A collision with Gage Morgan puts Phoebe’s mission in even worse jeopardy–until Phoebe discovers Gage Morgan owns the perfect place for the Hawley clan. But! Gage Morgan has a bruised ego, a tight fist on his land and an iron fist on his heart and is the unlikeliest man in the universe to succumb to her schemes. Phoebe wields all of the pride, backbone and country smarts she owns to claim his home, plow his land and pilfer his heart. Nothing works. With time running against her family, she plies one last inducement—her scarce feminine wiles.

   Learn more about the author, buy the book, or follow them on social media:
   Visit the Author’s Website.
   Buy the Book On Amazon.
   Visit the Facebook Fan Page.

   Author Bio:
   What I love most after writing and family is destination travel. I love going to a new place, living among the natives and absorbing the culture and the language. I prefer an agoraphobic lifestyle, but hit the road anyway. And Boy have I had some adventures! I learned to read, write and speak Spanish, but once on a runaway horse, I kept yelling Whoa! Stop! The dang thing did not understand a word of English. We parted company, me on my bohunkus and the horse to pick his way down a mountain to a cornfield. I enjoy writing sweet romance novels. I wrote for Harlequin for more than fifteen years. Life events got in the way of my writing career for a while, but with the advent of ebooks, I plunged into the indie author universe. I love it. Fans visit me on Facebook and Twitter and I get to know them, see pictures of their new babies and pets, try their recipes–a perfect way to connect!

   Finding Home by Jackie Weger is a post from Awesome Gang

5. The Achievement Factory: How to Fulfill Your Dreams and Make Life an Adventure

   About The Achievement Factory: How to Fulfill Your Dreams and Make Life an Adventure:

   The Achievement Factory is an effective and easy-to-use system for fulfilling dreams of any size. It is based on many years of research of principles that high achievers use to generate excellent ideas, take massive action without procrastination and finish every day successfully. Thousands of Achievement Factory students have noticed that after implementation of this system they achieve their dreams with almost 100% probability and their path towards achievements became several times shorter. The book is entertaining to read, has plenty of examples and in detail describes each element necessary for realizing an achievement. After you begin using principles of the Achievement Factory, every day will bring you closer to fulfillment of your dreams, and this progress will breathe happiness and adventures into your life.

   Learn more about the author, buy the book, or follow them on social media:
   Visit the Author’s Website.
   Buy the Book On Amazon.
   

   Author Bio:
   At the age of 19, Andrii obtained his CCIE (Certified Cisco Internetwork Expert) certification, the most respected certification in the IT world, and became the youngest person in Europe to hold it. At the age of 23, he joined an MBA program at one of the top 10 MBA schools in the USA as the youngest student in the program, and at the age of 25 he joined Cisco Systems’ Head Office as a Product Manager responsible for managing a router which brought in $1 billion in revenue every year.

   These and other experiences have taught Andrii that success in any endeavor doesn’t as much depend on the amount of experience you have but rather on the processes that you are using. Having dedicated over 10 years to researching behavior of world’s most successful people and testing a variety of different techniques, Andrii has uncovered principles that will help you to unleash your potential and fulfill your dreams in a very short period of time.

   The Achievement Factory: How to Fulfill Your Dreams and Make Life an Adventure is a post from Awesome Gang

6. The Child (Alien in the Delta Series)

   About The Child (Alien in the Delta Series):

   Sex with our High School Teachers (excerpt from The Child)

   Several of my teachers in high school were young women who had just finished ‘teachers’ training. Ours was the first class they had taught for a full school year. The young teachers were about six years older than their students.

   Sex was a frequent topic of discussion with our young teachers. Are you still a virgin? Have you ever had sex? Do you enjoy sex? Do you use protection? How often do you and your girlfriend have sex? The young female teachers asked the boys these types of questions. All of the boys thought it was cool having this kind of personal relationship with our young female teachers.

   Some of the young women teachers gave private sex lessons to the more mature male students. I was not advanced or mature enough to be given lessons, but we had lots of personal contact and inappropriate discussions with our young female teachers.

   Was what we did with our teachers wrong or harmful? I don’t believe that I suffered any emotional or psychological harm because of the inappropriate behavior of our young female teachers. However, I am in therapy.

   “The Child” is the first book in the Alien in the Delta series. It highlights the life of a boy from the age of six until he graduates from high school at age seventeen. During that time he discovers girls, sex music, dance, and becomes self-aware.

   Learn more about the author, buy the book, or follow them on social media:
   Visit the Author’s Website.
   Buy the Book On Amazon.
   Visit the Facebook Fan Page.

   Author Bio:
   Thankful Strother born 1943 in Grand Lake, AR., grew up in Eudora AR. Graduated from high school in 1961 and joined the US Air Force. Stationed in Germany for four years, there he learned to speak German and met his wife Barbara. Married forty-seven years, they live in California and have two adult children. He retired in 2003. Thankful Strother had a thirty-five-year career in computers and telecommunications with NCR and AT&T. In his retirement, he has accomplished his goal to write a book about his early life. Alien in the Delta is that book. It is a memoir about growing up poor in a hostile environment in the 1950′s to experience unimaginable success later in life.

   The Child (Alien in the Delta Series) is a post from Awesome Gang

7. Richard Clark’s Greek Islands Anthology by Richard Clark

   About Richard Clark’s Greek Islands Anthology by Richard Clark:

   The culmination of many years spent travelling around Greece, this anthology brings together in one volume much of the author’s writing collected from his four best-selling Notebooks about the Greek Islands.

   This re-edited compilation is an affectionate look at the islands of Crete, Rhodes, Corfu and the Ionian amongst others and is a series of snapshots of journeys and places, culture and history, and people and life on Greece’s enchanted islands. Whether a regular visitor, a first-time traveller to Greece or a fan of travel writing, this book provides an invaluable insight into life on these beautiful islands. The book is available in paperback and Kindle versions.

   ‘You know you are onto a good thing when the way an author writes makes images that remain in your mind long after you have finished reading. A thunderstorm at sea, an isolated terrace, night fishing… Buy this book, feast on it, then visit the places that have already become your friends.’

   E.J. Russell, bestselling author of The Aegean Mystery Series

   Learn more about the author, buy the book, or follow them on social media:
   Buy the Book On Amazon.
   Visit the Facebook Fan Page.

   Author Bio:
   Richard Clark is currently editor of two of the UK’s most popular consumer magazines. He is a writer, journalist and editor who has worked for an array of broadcasters, national newspapers and magazines in the UK. He is also the author of The Greek Islands – A Notebook, Crete – A Notebook, Rhodes – A Notebook and Corfu – A Notebook.

   In 1982 on a whim he upped sticks and left the country of his birth to go and work as a teacher in Greece. So began a love affair with the Greek Islands, to which he now returns on a regular basis. He currently works in London and lives in Kent with his wife Denise, a retired teacher, and numerous dogs and cats. He has two children, his daughter Rebecca is a veterinary surgeon, and his son James a musician.

   When not writng Richard enjoys long walks with his dogs, cooking well and playing the guitar badly.

   Richard Clark’s Greek Islands Anthology by Richard Clark is a post from Awesome Gang